Error W4

Reporting any bugs you find in the Muvizu software.
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snowmainer
Posts: 4
Joined: Fri Oct 12, 2018 8:44 pm

Error W4

Post by snowmainer » Wed Jan 30, 2019 12:02 am

Is it just me or is everyone getting Error W4 from the activation server? I've just upgraded from Play+ to Pro and want to activate my new licence but currently cannot. Very annoying.

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atypikk
Posts: 4
Joined: Tue Jan 29, 2019 8:27 am

Re: Error W4

Post by atypikk » Wed Jan 30, 2019 12:22 pm

Me i just ugraded to muvizu pro last sunday and ithe activation worked like a charm. I bought the licence by way of muvizu.dk so if you have bought your licence directly with Meshmellow i don't know if it's allright.

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StarHopper
Posts: 38
Joined: Thu Aug 03, 2017 3:11 pm

Re: Error W4

Post by StarHopper » Wed Jan 30, 2019 12:33 pm

I seem to have the same problem.

Does anyone know a way of confirming the server status?
Spiritworld - My 360 animated series created with Muvizu: https://www.facebook.com/Ectolini/

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Doc
Site Admin
Posts: 312
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: Error W4

Post by Doc » Wed Jan 30, 2019 12:49 pm

The Muvizu website was down yesterday. Error W4 means you're either not connected to the internet or the server is offline. http://www.anizu.uk/muvizuactivation#errorcodes

Possible that there's problems with the activation server

snowmainer
Posts: 4
Joined: Fri Oct 12, 2018 8:44 pm

Re: Error W4

Post by snowmainer » Wed Jan 30, 2019 1:02 pm

atypikk wrote:
Wed Jan 30, 2019 12:22 pm
Me i just ugraded to muvizu pro last sunday and ithe activation worked like a charm. I bought the licence by way of muvizu.dk so if you have bought your licence directly with Meshmellow i don't know if it's allright.
I bought my licence direct from MeshMellow. Originally I had a Play+ Licence that I bought back in October but decided to ask if I could upgrade to Pro. They said as long as I paid the difference I could. So I did. Had an amusing email from support saying the boss wasn't out of bed yet so would have to wait for his confirmation of payment. Got the key on Tuesday morning so tried it last night. Every time I got Error W4. And I know I have internet access as I'm on it. No firewall issues - VPN is off as it gives Error E2. It must be them. Again.

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StarHopper
Posts: 38
Joined: Thu Aug 03, 2017 3:11 pm

Re: Error W4

Post by StarHopper » Wed Jan 30, 2019 1:48 pm

Doc wrote:
Wed Jan 30, 2019 12:49 pm
The Muvizu website was down yesterday. Error W4 means you're either not connected to the internet or the server is offline. http://www.anizu.uk/muvizuactivation#errorcodes

Possible that there's problems with the activation server
Good to know, I passed this on to my admin guy who was attempting to install some extra licenses yesterday.

Thanks!
Spiritworld - My 360 animated series created with Muvizu: https://www.facebook.com/Ectolini/

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