How long need to wait for License Key

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W4LL0988
Posts: 1
Joined: Tue Jul 31, 2018 12:07 pm

How long need to wait for License Key

Post by W4LL0988 » Tue Jul 31, 2018 12:15 pm

Hi guys,

im just curious because im already send payment to paypal account.

and until now approx 24 Hours already. im not yet received the license key

im trying to contact Snow, but no reply yet.

but if im using another email account, they reply it

sorry about my english

Thanks

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Doc
Site Admin
Posts: 298
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: How long need to wait for License Key

Post by Doc » Tue Jul 31, 2018 1:10 pm

I would wait maybe a week? If you don't get a reply in a few days maybe try the different email. It's all done manually so expect it to be a bit slower than your normal software purchases

ritsmer
Posts: 2
Joined: Fri Nov 03, 2017 8:33 am

Re: How long need to wait for License Key

Post by ritsmer » Sun Aug 05, 2018 1:39 pm

I Paypall'ed yesterday - and also mailed the receipt asking for a license - and already today I received the license key and the software download link.

Have downloaded and installed in Win 10 64 (as Administrator) - and all seems to work well.

I did have a full play+ version on my old machine - but as the PC became unstable I had to get a new one.
Snow/Meshmellows kindly helped me with a new licence for my "old" Muvizu software - but I have probably made some mistakes using it.

So I decided to use their good offer getting a Muvizu Pro version (Plus version and content) for 46 USD - and now it works - even with picture-icons for the .set files.

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Doc
Site Admin
Posts: 298
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: How long need to wait for License Key

Post by Doc » Sun Aug 05, 2018 3:45 pm

ritsmer wrote:
Sun Aug 05, 2018 1:39 pm
I Paypall'ed yesterday - and also mailed the receipt asking for a license - and already today I received the license key and the software download link.

Have downloaded and installed in Win 10 64 (as Administrator) - and all seems to work well.

I did have a full play+ version on my old machine - but as the PC became unstable I had to get a new one.
Snow/Meshmellows kindly helped me with a new licence for my "old" Muvizu software - but I have probably made some mistakes using it.

So I decided to use their good offer getting a Muvizu Pro version (Plus version and content) for 46 USD - and now it works - even with picture-icons for the .set files.
Glad to hear the good news :D

jamesmorta
Posts: 1
Joined: Wed Aug 08, 2018 1:23 am

Re: How long need to wait for License Key

Post by jamesmorta » Wed Aug 08, 2018 1:59 am

Hi all

New guy here, I also have the same concerns as, W4LL0988

I first sent a couple of emails to the "snow email" , was asking a couple of questions , they responded really fast both times, I was just asking about the difference between the pro version and the play+ version and what the procedure was to get a license. That was on the 2nd and 3rd of Aug 2018

I payed the paypal fee for the pro version, to the paypal email they sent me ,it was $47 usd...I took a pic of the transaction and sent it, that was on the 5th

No response at all yet.

Would like to know if you finally got your license, W4LL0988, and how long it took to get it , or if anybody else had a similar experience

Basically I think I'm asking if anybody got ripp'd off with this lol I hope not.

: )

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