Returning user trying to recover program
Posted: Thu Aug 15, 2019 10:17 pm
I purchased Muvizu in 2015 for £24.99 and got a licence number. Over time I changed my computer and forgot my login password. I have the free Muvizu installed but the movie tab is greyed out so I cannot make a movie. If I ask to change my password, nothing happens. If I try to re-register, I get a screen full of garbage characters. I have tried contacting the Muvizu people and even got a reply but they didn't write back when I gave them my details.
I would like to either retrieve my account and use this program again as I have already paid for it, or I would like to be able to re-purchase it (yes I know it sucks to have to pay twice but if that's the only way, then I'll do it).
I have the original emails proving I purchased it.
I would like to either retrieve my account and use this program again as I have already paid for it, or I would like to be able to re-purchase it (yes I know it sucks to have to pay twice but if that's the only way, then I'll do it).
I have the original emails proving I purchased it.