Error starting muvizu

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skuts
Posts: 11
Joined: Tue Aug 08, 2017 7:13 am
Location: Abbey Wood London

Error starting muvizu

Post by skuts »

hello
Has anyone had this problem before

"the application was unable to start correctly (0xc0000005) press ok to close the application"

I have uninstalled and reinstalled but still same message
Any help that could be given would be greatly appreciated
Thank You
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Doc
Site Admin
Posts: 318
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: Error starting muvizu

Post by Doc »

That could be due to incompatible hardware. What are your PC specs/how old is it, and are you using a laptop or desktop?

skuts
Posts: 11
Joined: Tue Aug 08, 2017 7:13 am
Location: Abbey Wood London

Re: Error starting muvizu

Post by skuts »

Thanks for reply.
I have a hp XW4600 workstation 8 Gb ram Nvidia Gforce 210 graphics card and 1tb hdd.
Muvizu worked when i first installed it about a week and a half ago i haven't tried it till today and this message appeared.

I am grateful for your help and time
Martin

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Doc
Site Admin
Posts: 318
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: Error starting muvizu

Post by Doc »

I've not seen this issue before. Maybe you want to try disabling your antivirus? Which version are you trying to install and which version did you have before?

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Ikes
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Joined: Mon Jun 26, 2017 5:12 pm
Location: The Netherlands

Re: Error starting muvizu

Post by Ikes »

Maybe look at this: http://www.errorlive.com/exception-code-0xc0000005

It points to a corrupt system files or driver issue, or virus.

skuts
Posts: 11
Joined: Tue Aug 08, 2017 7:13 am
Location: Abbey Wood London

Re: Error starting muvizu

Post by skuts »

I would like to say thank you to both doc and Ikes for sparing your time. It looks like it is a conflict so am going through a clean boot to find where the conflict is will let you know when i find it.
It is good to know there are people who will give their time to help
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Thank you
Skuts