sets not loading: download content pack : error

Reporting any bugs you find in the Muvizu software.
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Tubal
Posts: 3
Joined: Sat Dec 16, 2017 11:10 am

sets not loading: download content pack : error

Post by Tubal »

First off, hello!

I've been trying to open my old sets in a freshly downloaded version of Muvizu. Nearly all of them start to load, then I get the 'download content pack?' message, so hit download, then 'Error! there was an error downloading the scene. failed to download the content pack.' ...and that's as far as I get.
Newly produced sets open and a very few of the more trivial older ones.

I should say that this error was what stopped me using Muvizu in 2015, when the problem was known of but unfixable -- In between then then and now I've lost the original installation due to a hard drive crash and Muvizu has changed hands.

What I'd really like to know is there any likelihood of things getting sorted out as I'd like to reuse my old sets, 100s of hours of work, or should I move on I know not where.

btw the new version, download today, installed fine and seems to work OK, apart from the above. It was quite happy to recognise my license after I copied over playplus.lic and opens most, but not all, of my saved favourite characters when I copied over files from Program data/Muvizu.

thanks

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Doc
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Posts: 318
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: sets not loading: download content pack : error

Post by Doc »

Hi

You should be able to download the content packs here: http://www.anizu.uk/downloads

Which version did you download and which sets are you having trouble with?

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Tubal
Posts: 3
Joined: Sat Dec 16, 2017 11:10 am

Re: sets not loading: download content pack : error

Post by Tubal »

SOLVED!
thanks Doc.
reloading the content packs has made my sets work again, sorry i've been late saying but I took the opportunity to open them all and resave them before the magic wears off, needless to say couldn't resist trying them all to remind me what was done in 2013.

Image

only problem left is LightingSets.exe which gave this error


Image

tried 3 times, no go.

thanks again

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Doc
Site Admin
Posts: 318
Joined: Sun Jun 25, 2017 10:53 am
Location: UK

Re: sets not loading: download content pack : error

Post by Doc »

Tubal wrote:
Wed Jan 31, 2018 2:35 pm
only problem left is LightingSets.exe which gave this error


Image

tried 3 times, no go.

thanks again
It's possible that the version hosted here is broken, I haven't tested the content pack files. I'll try to track down where they originally came from and try to get that fixed.

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Tubal
Posts: 3
Joined: Sat Dec 16, 2017 11:10 am

Re: sets not loading: download content pack : error

Post by Tubal »

thanks for that doc. sorry I'm slow in replying again, my C drive has crashed and I'm struggling with the rebuild.