sets not loading: download content pack : error
Posted: Tue Jan 30, 2018 4:31 pm
First off, hello!
I've been trying to open my old sets in a freshly downloaded version of Muvizu. Nearly all of them start to load, then I get the 'download content pack?' message, so hit download, then 'Error! there was an error downloading the scene. failed to download the content pack.' ...and that's as far as I get.
Newly produced sets open and a very few of the more trivial older ones.
I should say that this error was what stopped me using Muvizu in 2015, when the problem was known of but unfixable -- In between then then and now I've lost the original installation due to a hard drive crash and Muvizu has changed hands.
What I'd really like to know is there any likelihood of things getting sorted out as I'd like to reuse my old sets, 100s of hours of work, or should I move on I know not where.
btw the new version, download today, installed fine and seems to work OK, apart from the above. It was quite happy to recognise my license after I copied over playplus.lic and opens most, but not all, of my saved favourite characters when I copied over files from Program data/Muvizu.
thanks
I've been trying to open my old sets in a freshly downloaded version of Muvizu. Nearly all of them start to load, then I get the 'download content pack?' message, so hit download, then 'Error! there was an error downloading the scene. failed to download the content pack.' ...and that's as far as I get.
Newly produced sets open and a very few of the more trivial older ones.
I should say that this error was what stopped me using Muvizu in 2015, when the problem was known of but unfixable -- In between then then and now I've lost the original installation due to a hard drive crash and Muvizu has changed hands.
What I'd really like to know is there any likelihood of things getting sorted out as I'd like to reuse my old sets, 100s of hours of work, or should I move on I know not where.
btw the new version, download today, installed fine and seems to work OK, apart from the above. It was quite happy to recognise my license after I copied over playplus.lic and opens most, but not all, of my saved favourite characters when I copied over files from Program data/Muvizu.
thanks