Page 1 of 1

Unable to activate the South Asian pack

Posted: Tue Oct 16, 2018 1:06 am
by chikkudu
I bought the south asian pack but when i try to activate it says error W3. So tried multiple times from past 3-4 days. But unable to activate. Could someone help me to activate or to whom i have to contact ?

Re: Unable to activate the South Asian pack

Posted: Tue Oct 16, 2018 3:39 pm
by Ant
Hey my friend, I have the same problem with the Christmas pack. I have just started communicating with MeshMelllow and don't have a resolution yet. It would probably help if we both contacted them with the same problem at the same time.

There is contact information on this page of the Muvizu website:

http://www.muvizu.com/Contact

and the email to contact seems to be:

snow.tu@meshmellow.cn

Tell them that you know the meaning of the error code and that you still have the problem.

I will also follow up my communications now. Good luck (to both of us)

Re: Unable to activate the South Asian pack

Posted: Thu Nov 01, 2018 3:27 am
by chikkudu
They suggested to run as administrator and without VPN. I tried but it not worked. You can try hopefully it might work for you.
By the way did you get any resolution yet.